PostalAnnex Stanford
Terms of Service
These Terms of Service cover your use of postalannexstanford.com and the PostalAnnex Stanford customer-support SMS program. By using the website, you agree to the website terms below. Using our website or accepting these Terms does not, by itself, enroll you in text messaging. SMS enrollment requires the separate permission described below.
SMS Terms and Conditions — RMC Shipping
The following SMS disclosure applies only after you separately opt in to the customer-support program described on this page. Visiting this website does not enroll you. Consent is optional and is not a condition of purchase.
You agree to receive information messages (appointment reminders, account notifications, etc.) from RMC Shipping. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at postalannex@stanford.edu. You can opt out at any time by replying STOP.
This program is for customer support only. It does not include promotional or marketing texts. Customer-initiated texts permit responses to that support conversation, not unrelated or ongoing recurring messages.
1. Website information and store services
Our website provides information about our store and services. Please contact us to confirm current availability, hours, and service details. These website and SMS terms do not replace any separate shipping, carrier, mailbox rental, notary, fingerprinting, payment, or other service agreements. Nothing here limits rights that cannot lawfully be limited.
2. Customer-support SMS program
Program name: PostalAnnex Stanford Customer Support. Messages are limited to answering your questions, responding to customer-support requests, and following up on the specific service matter for which you have given permission. This program does not send promotional messages, marketing offers, or advertising.
3. How you opt in
- Verbal permission: During an in-person visit or phone conversation, our staff explains the customer-support texts, message frequency, possible message and data rates, and STOP/HELP instructions, and asks for your express permission before initiating support texts. Consent applies only to the described matter.
- You text us first: You may initiate a customer-support conversation by texting our business messaging number. We may respond to your inquiry and continue that support conversation. This is not permission for unrelated messages or ongoing recurring notifications; additional consent is needed for a different or expanded purpose.
Providing a phone number alone is not consent. Participation is voluntary, and consent is not a condition of purchasing goods or services. We do not use purchased lists or another business’s consent. You must be the subscriber or authorized user of the number you use, and should notify us if the number changes or is reassigned.
4. Frequency and charges
Message frequency varies based on your inquiries and the support needed. Message and data rates may apply to messages sent or received. Contact your wireless carrier about your plan and charges.
5. Opting out
Reply STOP to a program message to unsubscribe. We may send one final confirmation of your opt-out, after which program texts stop. You can still contact us by phone, email, or in person. We will not resume texting unless you opt in again through a method supported by our messaging service. We also honor other clear revocation requests as applicable; contact us if you need assistance.
6. Getting help
For SMS assistance, reply HELP or email postalannex@stanford.edu. You can also call (650) 485-3775, or email postalannex@stanford.edu. SMS is not an emergency service; do not use it for emergencies or send passwords, payment-card details, Social Security numbers, identity documents, or other sensitive information.
7. Delivery and privacy
Message delivery depends on your carrier, device, and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. Our Privacy Policy explains information handling, including protection of mobile information and SMS consent. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
8. Changes and contact
We may update these Terms by posting a revised version and effective date. Changes do not authorize texts outside the permission you provided or replace any new consent required by law or carrier rules. Contact us with questions:
PostalAnnex Stanford
459 Lagunita Dr, Ste 8, Tresidder Memorial Union, 2nd Floor
Stanford, CA 94305
Phone: (650) 485-3775
Email: postalannex@stanford.edu